North Star Consulting
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North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching
North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching   North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching crisis communication
North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching
  North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching examples
North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching
  North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching case study
North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching
    articles
     
North Star consulting: team facilitation, leadership events, crisis communication, communication strategy and performance coaching Maintaining Trust
Driving Change
 
  High concern and crisis communication   crisis communication

High concern and crisis communication

When you’ve got a major issue to communicate, it’s vital you can do so in way that is congruent with your values, and builds rather than damages your peoples’ trust in you and your leadership team. We can help you maintain morale, minimise disruption, safeguard your brand and help your people cope with the situation in a way that will - in the long term - build your reputation as an employer.

We’ve helped clients communicate issues such as:

  • Major restructurings
  • Redundancy programmes
  • Mergers and acquisitions
  • Industrial relations disputes

We help you plan a rigorous, detailed communication strategy - week by week or even hour by hour if that’s what’s needed - to ensure you get your message across clearly, honestly, constructively and effectively.

We also help your senior team manage their own part in the communication process: we can enable them to perform at their best under difficult conditions through careful training with real experts.

Examples of our work

  Senior team facilitation and development We helped Eversheds communicate the outsourcing of a critical function to a key third party supplier
Senior team facilitation and development Senior team facilitation and development Senior team facilitation and development
    We led a major communications programme to support the introduction of radically different terms and conditions for the 3,000 strong industrial workforce of East Midlands Electricity, a division of Powergen plc, overcoming major union concerns in the process.
Senior team facilitation and development Senior team facilitation and development Senior team facilitation and development
    We developed a strategy to communicate key messages during a bid for recognition by the CWU in Telewest plc.
Senior team facilitation and development Senior team facilitation and development Senior team facilitation and development
Case study:   Eversheds IT Outsourcing
Click here to download featured articles:
Maintaining trust in times of change
  "Driving change in a law firm"
home about us facilitation leadership events crisis communication communication strategy performance coaching
Contact us for a confidential chat about your needs and how we can help you:
north star consulting
North Star House, 7 Jarvis Drive, Twyford, Reading, RG10 9EW
t: 0118 9344175
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